I just purchase strongbox for my sites through Ray.. hope I don't have the trouble I have been reading about here!!!

Ray is NOT part of AdultWebWare. Ray has a great reputation and I've always heard about his quality work. I purchased Strongbox from Ray and it is working on my site.

My concern is with the failed installation of Adult Engine. I purchased it through a reseller of AdultWebWare, got run around a bit and then the installation was botched. I have a reciept from the reseller which Nick agreed to honor but I never recieved a working copy, a manual or even a customer number that they keep requesting.

DO NOT confuse Ray with these other guys. There is a world of difference between the 2. I don't think you have reason to be concerned about Ray. Just request that Ray do the install and not these other guys.