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-   General Business Knowledge (http://www.greenguysboard.com/board/forumdisplay.php?f=10)
-   -   Elitedollars is refusing to pay me (http://www.greenguysboard.com/board/showthread.php?t=53086)

nickbaauw 2009-06-16 11:27 PM
Quote:
Originally Posted by Greenie (Post 454237)
Nick - I keep reading how you're always around & that you should have been contacted, but the fact is that YOUR PEOPLE fucked up on this. LusciousDelight contacted YOUR PEOPLE and they blew him off. You really need to educate YOUR PEOPLE so that problems like this do not happen again.

Not everyone knows who to contact with every program. But regardless of who is contacted with a program, the help/response should be the same.

So please, stop saying that if you were contacted it'd been solved. Your company was contacted & it was not solved until it was brought to the boards & I know LusciousDelight did that as a last resort.

All our staff is educated and on the ball.. this unfortunately slipped through.. and I have made sure this wont happen again

nickbaauw 2009-06-16 11:30 PM
Quote:
Originally Posted by pclit (Post 454303)
and how do you contact them if all available contacts are dead.
Must assume that there are more cases like this with webmasters who tried to contact anyone from "elitedollars" and they simply didn't respond.
Come on!!! seriously... I have been here for years and will be... So are Richard/Corleone/Tam/Pornguy/Winston

nickbaauw 2009-06-16 11:33 PM
Quote:
Originally Posted by hashbury (Post 454314)
I didnt mean funny ha ha, I meant shady funny.
The second he hit the min, his account was basically banned, come on.
Youre right, if he did not come here he would have never gotten paid.
Contact page:
http://elitedollars.com/external.php...ontactus&nats=

Who do you contact first when something with payout support wasn't taken care off properly?

Vp of Sales / Chief of operations? neither one of us has been contacted

Danny B 2009-06-16 11:37 PM
Quote:
Originally Posted by centrerelax (Post 454330)
do you pay ontime ?
1 and 15 and no hold
Great site :)
Thanks for the kind words.
Yes of course we pay on time.
Please hit me up directly if there's anything I can do for you.

mOrrI 2009-06-17 05:41 AM
Quote:
Originally Posted by Greenie (Post 454237)
Nick - I keep reading how you're always around & that you should have been contacted, but the fact is that YOUR PEOPLE fucked up on this. LusciousDelight contacted YOUR PEOPLE and they blew him off. You really need to educate YOUR PEOPLE so that problems like this do not happen again.

Not everyone knows who to contact with every program. But regardless of who is contacted with a program, the help/response should be the same.

So please, stop saying that if you were contacted it'd been solved. Your company was contacted & it was not solved until it was brought to the boards & I know LusciousDelight did that as a last resort.
I agree with Greenie....

People should be professional...

NY Jester 2009-06-17 05:44 AM
and I have to say mOrri I like seeing your avatar in more than one place :)

mOrrI 2009-06-17 05:47 AM
Quote:
Originally Posted by NY Jester (Post 454504)
and I have to say mOrri I like seeing your avatar in more than one place :)
Now get back to work... don't stay all day seeing it :P

(sorry for the thread hijacking)

LD 2009-06-17 07:58 AM
Quote:
Originally Posted by nickbaauw (Post 454466)
Contact page:
http://elitedollars.com/external.php...ontactus&nats=

Who do you contact first when something with payout support wasn't taken care off properly?

Vp of Sales / Chief of operations? neither one of us has been contacted
I would think the affiliate manager would get things taken care of, I normally would not contact the VP/Chief... let's hope this is not a common occurance, but if it happens again you will be the first one contacted.

Greenguy 2009-06-17 08:59 AM
Quote:
Originally Posted by nickbaauw (Post 454466)
Contact page:
http://elitedollars.com/external.php...ontactus&nats=

Who do you contact first when something with payout support wasn't taken care off properly?

Vp of Sales / Chief of operations? neither one of us has been contacted
I'd contact an affiliate manager, seeing as I am an affiliate & that's what affiliate managers do.

If you want everyone to contact you, get rid of the other 5 options on the contact page.

Allfetish 2009-06-17 12:15 PM
Quote:
Originally Posted by Greenie (Post 454541)
I'd contact an affiliate manager, seeing as I am an affiliate & that's what affiliate managers do.
Same here. UNLESS there were a label which said for accounting inquiries, etc.

I have had something like this happen with another program and I decided to ICQ up the ladder for the program with a 48 hour notice that I would be going to the boards if it weren't resolved by then (payment delay over a month, two affiliate managers contacted, was seemingly lied to twice about payment being sent). Of course it was immediately resolved.

While I think that makes sense, I don't think people should have to do that. And a program shouldn't expect affiliates to have to contact five different people to get it resolved. If I have to go up the ladder and there is no good excuse for it then apparently the affiliate manager isn't doing their job.

GonZo 2009-06-19 09:56 AM
Why you guys even bother with this company amazes me.

It is me or has anyone else noticed that after a year of silence that a lot of these programs have suddenly become all about affiliate support again?

Toby 2009-06-19 10:02 AM
Those bags of money floating up in the shore must be getting a whole lot smaller.

nickbaauw 2009-07-06 02:38 AM
Quote:
Originally Posted by GonZo (Post 454840)
Why you guys even bother with this company amazes me.

It is me or has anyone else noticed that after a year of silence that a lot of these programs have suddenly become all about affiliate support again?
We have 24/7 webmaster support, 24/7 member/surfer support..

Give us a try please - Im sure you'll be happy with the results.. Elitedollars is one of the hottest programs out there today

nickbaauw 2009-07-06 02:40 AM
Quote:
Originally Posted by Allfetish (Post 454595)
Same here. UNLESS there were a label which said for accounting inquiries, etc.

I have had something like this happen with another program and I decided to ICQ up the ladder for the program with a 48 hour notice that I would be going to the boards if it weren't resolved by then (payment delay over a month, two affiliate managers contacted, was seemingly lied to twice about payment being sent). Of course it was immediately resolved.

While I think that makes sense, I don't think people should have to do that. And a program shouldn't expect affiliates to have to contact five different people to get it resolved. If I have to go up the ladder and there is no good excuse for it then apparently the affiliate manager isn't doing their job.
This one case slipped through our solid system.. we apologized and made good for it....

happygoon 2009-07-16 10:12 PM
For the record, I have one guy rebilling on Extreme paychecks, and I never had any trouble getting paid.

nickbaauw 2009-07-17 05:21 AM
Quote:
Originally Posted by happygoon (Post 457559)
For the record, I have one guy rebilling on Extreme paychecks, and I never had any trouble getting paid.
Thanks happygoon! :) good to hear that! :)
Feel free to contact me anytime for anything you need

Im always around

NY Jester 2009-07-17 07:09 AM
Quote:
Originally Posted by happygoon (Post 457559)
For the record, I have one guy rebilling on Extreme paychecks, and I never had any trouble getting paid.
I understand this case was cleared up but with all do respect happygoon.. Extreme Pay Checks, although under the same umbrella, is not Elite Dollars. They are two individual programs.


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