LiveBucks changed payscale after $2500 in sales!
 

I signed up for LiveBucks and added their link to my members page. I was lucky to have a member show spent $2500 in 2 weeks, which gave me over $680 in commissions based on their pay scale.

their programs guideline says
0 to $399 =20%
400 to $999 25%
1000 to $2499 30%
2500 to 4999 35%

The stats page showed I am still at 20% even though in 5 days I sent them $2274.36 in sales. I icq'd the owner and asked about the payout scale and he told me this,
"We cannot justify paying you the scale since it's only one customer you've sent, and not a lot of traffic. Send more traffic and next time we'll payout what is quoted"

and then this: roy (6:27 PM) :
right, but in instances such as yours I can't justify the pay increase... we'd be losing money, those are meant to be basic guidelines not absolutes.. pay scale is determined on a case by case basis....

We went back and forth and he said well I will have someone add the fine print"

I know what you are all thinking, "well they are probably concerned about chargebacks and that it may be fraud", right?
Well, I initially contacted them to make sure it was one customer who always spends a lot on the live cam networks and not someone doing fraud.
The owner (KARL and ROY) both told me that this person had faxed a written agreement as well as his ID and both sides of his credit card and they dont charge webmasters back anyway.

So you tell me, is this the way things are supposed to go? or is this company with a good rep and that has been in business for 5 years just fucking me over becasue they can?

Thanks

I think they are doing it because they can... They should at least pay it this time and let this be a warning they wont do it again, or they should have had it say they needed more than one person to spend the money for you to get paid correctly to start with.

Does NOT sound like good business to me on their part!

It is NOT good business!!!!!!!

Does it say guideline on the rules page? NO! It says this is the pay rate!! If they'd lose money on it then they shouldn't say you'd get an increase if you hit a certain number in sales.

AGREED! I HAVE BEEN BACK AND FORTH WITH THEM ALL DAY WITH NO RESULTS. I JUST AM TOLD THEY FORGOT TO ADD THE FINE PRINT, BUT IN THE SAME SENTENCE SAID THAT THEY HAVE BEEN IN BUSINESS FOR 5 YEARS AND HAVE A GREAT SCRUB FOR FRAUD, BLAH BLAH BLAH....YET THEY ARENT PROFESSIONAL ENOUGH TO DO WHAT THEY PRINT IN THEIR AFFILIATE PROGRAM DETAILS!

SICKENING IS WHAT IT IS! WE'LL SEE WHAT I GET IN EPASSPORTE ON THE 15TH...I AM NOT HOLDING MY BREATH, AND NOW THAT IVE PISSED THEM OFF I DOUBT I'LL GET CREDIT FOR ANY FUTURE SALES.

DAMNIT IM PISSED!

Wow, sounds like complete bullshit to me.

The correct way to do business would be to honor the payment terms as listed and make current payouts accordingly. THEN revise the terms for future cases.

That's a crock. They should pay you and then add the fine print. I would stay away from them in the future.

I agree with what everyone has said here. They should swallow it and make changes so they do not need to do it again.

So they forgot to add the fine print. The price for being sloppy is paying you the money that you earned based on the agreement that you 2 had in place. They just lost more money then it would have cost them to pay you in this single post.

Silly business practices.

Personally, I'd drop a sponsor that pulled that sort of crap on me. Way too many sponsors to chose from to spend time promoting one that doesn't honor a listed payscale.

Gee Mariah, thanks for posting before the issue was settled, shows some real class on your part....

Just to let everone know the TOS are from the old program in 2002, which was brought to my attention yesterday. They do not include the minimum traffic requirements that enable us to pay the increased commission percentages.

Sloppy? yes.

Will you receive increased commission? Yes, an honest mistake but non the less still a mistake that we are owning up to and making right.

From the dated TOS:
'DHL will pay the subscribing party twenty percent(20%) of every purchase of time to the Private shows minus refunds and chargebacks. Minimum payout is USD$50.00 and will be sent out once a month.'

Well we eat all the cb's and refunds now and periods are 15 days, if we wanted to be rude about this we'd have every legal recourse to pay only 20%.

Oh and by the way, you better hope there's no fraudulent activity on this account because I know of your webmaster and he's ripped off a lot of people in this biz.

You made over 500$ in comission with one customer?

Nice! all in all, still shows that Livebucks sells like a mother!!

Ok everyone....I have read the comments and think I was in the right on this one. I was told yesterday that the rate would be 20% and that was that. But now I see Roy has said they will pay the 30% and that is fine by me. thats all I wanted to know about.

I apologize for jumping the gun on this and would have waited if I had thought this matter was still pending. I thought it was settled and I was getting 20% final.

I will wait until the fat lady sings from now on and hopefully when payday comes I get the amount due.

Thanks

No worries, told you I was working on it ;)

"Well we eat all the cb's and refunds now and periods are 15 days, if we wanted to be rude about this we'd have every legal recourse to pay only 20%.

Oh and by the way, you better hope there's no fraudulent activity on this account because I know of your webmaster and he's ripped off a lot of people in this biz."



It always comes down to this.. "We'll go a head and pay you but (add insult here).

I've had 'one' customer who's been a member of my site since 99. He buys thousands of dollars a month in cam shows from a cam provider I feature in my members area. I wish I had more guys like him but what difference does it make if my sales come from 30 guys buying a little bit here and there or one babe obsessed mac daddy.
If I have a guy like that, and
mariah has a guy like that who spends big, then there must be others who come in and spend big. It's our job to send traffic, not to screen the customer. There should be no stipulations uless so satted in the TOS, so it should have never escalated to a board thread.

The flip side here are those who like to run the boards before things have been dealt with and those who post without knowing much info on the situation.

Exactly, I agree whole heartedly.

"increased' makes it sound like a bonus. I think it's what she agreed to when signing up to the program, not something extra.


Can you please explain this? I'm confused.

One more question: Aren't you guys BrainCash?

We are not Braincash, both from Mtl. though.
Sorry, I'm not going to explain that comment.

It was a threat, or it was an inslut. I am not sure maybe both.

:)

|spam|

LiveBucks does the right thing!
 

Many of you may have read my thread from last month bitching about LiveBucks and the % they were paying me.

It was resolved and I just wanted to clear it and say that they paid me in full as agreed.

I wanted to do the right thing and make sure that anyone who was concerned knows they did what they said, and thats all that anyone can ask!

Thanks!

Sounds good bump for that!

I think everyone knows how Jim & I feel on this subject.

The guys at LiveBucks are solid, I've never had any issues with them! I just wished you used my ref code when I suggested you use them:-)

Jim & I have a very different opinion about them. You can listen to the last radio Show if you have an hour to kill.

We didn't mention this thread on the show because we weren't sure that the payout was made & didn't want to fuck anything up for mariah but I will say this: I personally think that this issue was only resolved because it was brought to the board(s)

I have never understood the conditioning that has taken pace with webmaster about not bring a problem to the board. I do understand trying to solve a problem in a nice friendly manner with the person or company you are having a situation with, BUT.... one a webmaster has made a good faith effort to come to an understanding about a disagreement and feels he/she has run into a brick wall... Why the hell should that webmaster bring it out into the open. Just because sponsors of the past have somehow convinced webmasters that it is not the right thing to do.. very few bring these type things to light, and that in its self allows these sponsors who don't want to honor their own agreements to take advantage of others.....

Lets take this case for example: What the hell difference does it make whether the 2500 bucks is spent by one customer spending it all or 100 spending 25 bucks a piece?

wait I just thought of something... Maybe the sponsor wants to have information to be able to contact others outside your pay zone and sale them and you not be able to get anything off that traffic.... well it appears to be something shady to me because they will make the same off 2500 bucks whether spent by one person or the same amount spent by many....

I strongly suspect that GG is very correct that this wouldn't have been settled in a favorable manner without it have been brought up on the board, and that they still don't want this discussed in detail because they will fear that you will want to know what the hell their reasoning is on insisting on more traffic rather than simply paying on the amount spent. It simply appears they are and have been up to something that they would rather keep quiet.

get rid of them

Is it just me or does it seem that exposure of bad biz practices is at an all time high?

Wouldn't surprise me as the margins get tighter and program owners become increasingly desperate to stay in the black.

It seems to peak every year right before an internext show. Sponsors with bad business sense have to figure out some way pay for Vegas.

mariah
How did this end up working out for you?

Looks like they worked it out :)

LIVEBUCKS FUCKED ME OUT OF $3800 2 DAYS PRIOR TO PAYOUT!
 

|shocking| |banghead| |club| |angry|
IF ANY OF YOU SAW THE PREVIOUS POSTS TO MY OTHER THREAD YOU'LL KNOW THAT THIS HAS BEEN A STRUGGLE FOR ME SINCE DAY 1.
THEIR LATEST THING IS NOW TO FREEZE MY ACCOUNT 2 DAYS PRIOR TO PAYOUT AND SAY I AM UNDER INVESTIGATION FOR FRAUD!
HE TOLD ME ORIGINALLY THAT THIS CUSTOMER HAD FAXED HIS CREDIT CARD, HIS SIGNATURE AND HIS DRIVERS LICENSE AND THAT HE ASSURED ME THERE WOULD BE NO CHARGEBACK! IF YOU READ BACK IN THE THREAD YOU'LL SEE ROY'S POST ABOUT HOW THEY DONT TAKE CHARGEBACKS FROM AFFILIATES!
HERE IS WHAT HE SAID WHEN I REPEATEDLY ASKED HIM TO PAY ME AS AGREED:
"you didnt ask a question but for your last ICQ I agree you didnt do anything wrong....but the client you refered us did"

YET HE STILL SAYS HE ISNT PAYING ME AND IT COULD TAKE UP TO 90 DAYS!

WOULD ANY OF YOU COUNT GETTING A STRAIGHT STORY OUT OF THE GUY IF HE DOES GET PAID? WOULD YOU EVEN BELIEVE IN THE FIRST PLACE THAT THERE IS A DISPUTE OF THESE CHARGES? OR WOULD YOU DO JUST AS IM DOING AND LET EVERYONE KNOW ABOUT THIS AND WHAT A SHITTY BUSINESS THIS GUY RUNS?

I THOUGHT SO!

HERE IS A SCREEN SHOT OF MY STATS TAKEN LITERALLY MINUTES BEFORE THEY SHUT ME OUT OF MY ACCOUNT!
http://mariahvision.net/stats.jpg

Read the earlier threads posted by Roy and Karl and tell me you couldnt have predicted this....Im so sick and 2 days before rent, car payment and a trip to LA to get all my 2257 info for my site! Thanks Karl and LiveBucks and DHL networks...you went back on your word and now I have to do what I have to do.

Every board will get this post, and every outlet I can find will get this post!

anyone who wants to send Karl and email here is his address karl@dhlive.com I urge you to do so and let him know how corrupt this all is.
I might be a porn star and a girl who runs and owns her own site, but Im also a mother and a business person and this violates all of the above and more!

Thanks for your time and please dont hesitate to post your feelings and thoughts here!

Thank you!

Mariah
__________________

Hmmm...I thought your previous thread may have been premature :)

It seems really strange that over a month after they got copies of your customer's ID's & CC & whatnot that now, out of the blue, there's a fraud problem.

Mariah,
I'm really sorry that is happening to you. It's not right. |confused|

That and people open programs without a lot of capital and sometimes the proper knowledge in paysites and running affiliate programs.

You aren't paying the webmaster as promised. What the fuck more is there to know?

If you have something you'd like to say that could exonerate your program on this issue, which I doubt is possible, say it. Otherwise, pay the woman. You claim that her customer committed fraud, but what the hell do you think LiveBucks is doing by not paying her?

Fuck, Mariah, I really hate to see how this is turning out for you, hon. I hope you get your money. ~hugs~

And I agree with weirdharold. There is only so much a person can do until taking it to the boards is all that is left.

It amazes me at how a program will loose 10 times the amount of new sales by handling something this way. If they would have payed Mariah months ago and explained the situation they would have gotten new webmasters promoting them. Instead they come up with BS statements and loose so much more.

Good luck Mariah.