Handling of affiliate payments of programs bought by Dee Empire
 

Hi,

Not a huge thing, but I am interested in your opinion.
I tried promoting MeatCash with few success (very few sales, 1 rebill only) in January 2008. I haven't stopped submitting galleries for them as I like the content and believed my stats will turn better. Meanwhile Dee bought the program, and I made other sales/some rebills as well, so my total is like ~$180 atm. I asked the new rep to set my payment type to Epassporte and inquired about the payment schedule. I got proper response and waited. Some days ago I asked them again why I still haven't received any payments and i was told they only count earnings since 1st of June 2008 when they took over the program, and the cause of I haven't received nothing is that I earned only ~$50 since 1st of June.

Should I look for the old owners and beg for my money? :)

And thinking not just about myself: Meatcash and the other programs probably had hundreds (or thousands?) of webmasters who were not so active. All these webmasters lost their earnings?

OUCH! I wonder if this is the same for all programs Dee took over. I had old balances in several different programs he's bought, I was thinking about trying them again to get to the min. but now I guess I'll just write them off. :(

I think if a program is getting sold it is a MUST for the seller to pay all the balances even if its below the limit... Otherwise the new owner has to pay but they are not willing (like in my case...).

:( very sad :(

Exactly. They bought the program, they should be stepping up and paying the debt which they bought.

Is this for real? Did they really say they would not pay?

I know nothing of Dee or his empire, but I do notice that STFU cash has @deecash for their support email addy's. I started promoted them, do they fall into this mess?

What a load of shit. Talk about shady.

Hell, I still remember when a certain processor almost shut down years ago, and a lot of sponsors left. Me(and I suppose a shitload of affiliates)) never saw the $$$s that were under the minimum balances for those sponsors.

I'm not sure, but I would try someone higher up in the food chain at dee and see what they have to say. Unfortunately, reps aren't always the best source of information, and you might get a more accurate/positive response to this issue.

We have never not paid an affiliate, on any program, old, original or bought. You will not be able to find affiliates that say things as such.

As far as I understand from mitza ( mitza@deedevelopments.com ) - who handles the payouts at Meatcash now, the payouts should be coming on 5th and 20th in correlation to the same original payout schedule.. This I will personally double check on this. As for changing to EPASS through us, this system was in place from the old owners, as part of fraud control.

As for you FatalAttraction, or others that have minimum balances, like all other programs do, if you'd like to write us off for whatever reason, we'll close your account out and pay out the balance. Simple, we've done it before and we'd do it again.

Our business is based on keeping the overall affiliate base happy.

As for STFUcash, not sure what the mess would be? We instituted 50 PPS on all joins, upgraded the members area and do weekly payouts there. Seems like quite an improvement.

Also, matyko, I have yet to receive any emails from you, if you are having an issue with a rep, payouts or others in regards to your account, contact me directly. If you have tried contacting me to no avail, I apologize in advance, things happen.

I must re-iterate however, there is no instance of affiliates not getting paid.

Since I'm that guy that makes decisions, any issue you have I can rectify and promptly. However, GG&J is not where I read many posts and unfortunately I'm rarely on the boards, so I suggest :

terrence@elitedollars.com

ICQ : 294518867
ICQ : 199034495

- Terrence

I didn't say anything bad about the program, I was simply inquiring because this 'Dee' name is getting thrown around here, and I see @deecash on all the support addys. Usually the captain will go down with the ship, was just concerned.

I just submitted a couple galleries for those old accounts last night, I'll wait and see, if I don't get the few sales I need, I'll do that. I've sworn off icq and shows for awhile now, won't even be making Amsterdam this year, first year I'll miss it. Nice of you to offer that option, alot of sponsors don't! :)

despite what people may think as of late, our reputation in affiliate relations proceeds us.

we've always given this option, and will continue to do so, most programs charge a fee for transfers which we kept on some programs, if they charge a fee they should be more than happy to send a payment.

i understand why NATS programs dont, if you don't make minimum it won't dump, but that just means we go in, do some extra accounting and make it work for the affiliates.

we aim to keep you happy, you may not want to promote today, but we never want you to forget us tomorrow |thumb

Hi Terrence,

I haven't mailed you. I was mailing Mitza and never wanted to mail you crying for a hundred bucks. Mitza just mailed me and I think we can manage this. I tell you as well, my aim with this thread is not to make Dee Empire a bad look but to find webmasters in the same shoe and discuss this case. Dee is not the only program buying other programs and it seems to me there are some mistakes in these owner changes: new owners should make the old owners pay ALL outstanding balances (if they play fair they should do this automatically by themselves) before the takeover. Otherwise the new owner is buying the outstanding balances as well. The sad point for me was that I got a response in which your rep suggested to look for the old owners to pay the old balance.

I know you're not bad guys - even if i don't agree with some of your business solutions, but you should take much higher attention to this when buying a program. Now I am just repeating myself, sorry... :)

Peace

While your'e here. Lets talk about the change to a 1 hour cookie. Is that true. It was a 10 day cookie and now a 24 hour cookie?

Seems to be an issue you guys have been sidestepping..... Some members here are losing MUCHO DINERO. |waves|

:(

STFU Cash is part of Dee's programs. But I cant honestly say if there are any known issues such as discussed in the opening post of this thread.

This looks like a good thread to mention TrippleXCash
I joined the program sometime in 2004 threw a few galleries to rotate on a fake TGP and never made any sales.
I found out TrippleXCash had RSS Feeds around the first of the year, logged in and added their feeds to Blogs Automator and once again forgot about the program until Dees Cash bought them out.
I've emailed support twice to get my email address changed so that I could change all my info, no reply.
I made a few sales the check was sent to my old address so I never received it.
The Email address I used to join the program originally is no good so I don't get the verification when I try to change my info
TrippleXCash is no longer adding new feed posts, but they are still getting about 20 uniques a day from me (from old feed posts that google has picked up) these show in the old TrippleXCash Stats but not in the new TrippleXCash stats

Is this a problem where the old debts of the bought out company are theirs & the new owners only assume the new debts?

we never change cookie length unless we move a backend to nats. that change goes to the default in NATS 10 day.

we wouldn't bother with 24 hour cookies considering we were the first to offer 2 year cookies with Deecash and a myriad of solutions to keep rebills and get affiliates more joins. if you have a specific issue you think I'm not addressing, but it seems like you're hearing chatter and portraying it as fact.

email me your username and desired changes and whether or not its in the old or new system. I'll make sure its taken care of.

as for RSS, we're moving new ones into the NATS backend, the RS backend is simply obsolete and managing promos, new program options, pricepoints there is a pain.

again, if you need something addressed, contact me.

Hey,

Well I understand the frusteration while reading your post. 1st thing, Mitza is not perfect, we all make mistakes. While I feel that she could have handled it better, she is was simply misinformed.

You say she has worked out a solution, if this is not the case, contact me, I'll pay it out myself.

We try to take care of every angle in an acquisition, some things take time and sometimes we make mistakes, however, when contacted directly ( and if nescessary, an issue is escalated ) we always take our time and make it the utmost priority to solve an issue.

Like I've said here, I'm always available via email to take care of urgent issues. Also, don't hesitate to email me about a couple hundred dollars ever, it all adds up and we treat all issues the same whether its $1 or $10000000.

Terrence

I heard it here. And I went to web sniffer to see.

The link I entered yesterday from the facial site. Expires today.

I think you've confused when the cookie life went to 1 hour. When Meatcash switched to Nats (11/2006) they reduced their cookie life.

So this was way prior to Dee's purchase of the program.

In some cases, maybe you should. ;)

Yeah, no shit. Dee is so proud of his FORMER 2 year cookie, then leaves the cookie at 10 days for all new NATS installs? To me, that doesn't sound like Dee Cash is working on "a myriad of solutions to keep rebills and get affiliates more joins."

So it's a 1 hour cookie and not a 24 hour cookie.

Man that makes it tough...

In some cases i bet such things as reducing cookie life might explain at least partially why many affiliates claim that a nats switchover hurts them. Hmmm

I checked a few nats sponsors of mine and found most had it set to the default ten days.

1 hour is pretty crazy.

actually, we did this because of the pressure and standards of cookie length in programs that are predominatly PPS not revshare.

as for solutions that prompt more joins and rebills

discounted rebill retry ( on rebill deny )
discounted membership offers on cancel ( live support or cancel page )
24/7 support for all members ( offer free months on other networks, discounts, bonuses, or if nescessary full refunds )

---

as for cookies, you can't please everyone.

I will be looking into Meatcash, and had someone told me about this prior, we'd have looked at it earlier.

I've set it to 10 day for now, while I go over some numbers regarding those on PPS vs those on Revshare.

Looks like you did. |thumb

Great news!! My big mouth actually did something this time.

Thanks Thurbs. |thumb

Thanks |bananna||bananna||bananna|

no problem all. i'd really like to stress the fact that a quick email to me will always get you you're questions answered in full, and nescessary changes made.

somethings we don't even think to check, honestly, I'd never heard of people setting the NATS cookie any time unless to increase it.

Note all NATS installs that we've bought should now be atleast 10 Days, and all programs we brought over to NATS are all 10 days coookies as well.

- Terrence

I've got another issue.
When rage cash switched to nats, and I belive its the time it was bought by deecash, my account was shut down (or at least suspended since I still can retrive my pass, which I'm unable to log-in with) without a word. As far as I remember I was using only revshare links so I can't really find a reason.
I contacted ragecash support but I was told they can do nothing and I shall contact someone else (sorry, cant recall who that was but I suppose it was someone from deecash) - I never got replied though I tried several times.

Not that I was sending lots of SU's or you owed me lots of money but I'd like to know why my account was suspended, and if possible get it reactivated.

Would be great if you could look into it, my rage cash id is: fatb0y

unfortunately no one left a nats note on why it was banned, it is now unbanned.

Thanks a lot! |bananna|

You'd be surprised how many webmaster go directly to the board with a problem instead of emailing/contacting the sponsor.

Step 1: email them
Step 2: post on their support board
Step 3: post on a board you know they frequent
Step 4: go balls out & bash them in public :D

Very nice, and an increasingly rare attitude. |thumb It seems that at least you don't send affiliate email into the SPAM folder and then claim you never got it.

Step 1 only works if affiliate email doesn't go into the spam filter. If the issue is getting locked out of affiliate areas, then Step 2 usually won't work since sponsor boards are usually behind the affiliate password wall.

As an occasional angry basher (I'm 12-stepping it now - "My name is Lassiter and I am a basher.") |greenbat I do agree that a bit more professionalism on all sides would be preferable.