Posting while I can
 

Yesterday, my cable modem went down for about an hour. This morning it went down at 10:30 and at 11:00 I tried calling Time Warner. It took 4 hours to get through. They tell me that there must be a problem with my modem since nobody else has complained. Remember, it took 4 hours of calling to get through. The cable guy just left saying that there are calls from all over with the same problem. At this moment, my cable modem is up but, the longest it's been up all day has been about 5 mins. The cable guy also told me that they were doing work at the station where fiber optics goes to coaxial cable. And he thinks something happened there.

Anyway, I have no email and since I use vonage, I have only my cell working. I'm posting now because I don't want anyone to think that I blew them off today because I either did not answer my email or answer my phone.

that sucks mammoth balls, I wouldn't wish 4 hours on hold for my worst enemy.I had a similarly unfortunate occurence earlier this month.

I hope you get things up and running soon Jim.|thumb

This is why I keep a backup ISP.

Heck, could care less 'bout the phone can put them on speaker while I go about my day, but 4 hours without internet access and I'd be writhing on the floor in agony! Hope it sorts out QUICK!|cry|

You and me both!

Being dis-connected feels downright un-natural these days |dizzy|

You want the concentric dial up number, slacker? :D

If I had an actual phone line that I still used, it would have helped. Believe me, I would have much rather have been online intead of watching the modem start and stop all day. And when it was up, I had about 30 seconds. I was able to hit the board and would be down again. All communications were bad for us yesterday. No cable modem, cell phones kept dropping calls and even dish network went out for about an hour.

10 am today exactly and my modem took a shit. On the phone now and they still will not admit a problem.

Finally, a tier 3 tech told me there was a fire yesterday at the station where fiber optics switch to cable. Today, they claim was just a fluke.

Just an update - Jim's down again. Was down for most of yesterday & he is expecting the tech guys sometime today.

Dayum |loony|

Geez....that really blows |angry|

Good luck Jim!

Fuck those tech guys. There was one here Tuesday night and he did nothing. So after yesterday being down all day and this morning being told that I had an all day appointment, I took matters in my own hand. I grabbed my modem, went to the cable company and got a new one. And guess what??? Here I am :) All the techs checked everything except the fucking modem.

Glad to hear you fixed it |thumb

When I was having cable problems the service techs came out and said my modem was (which it was) then told me the problem was with my computer. The same computer running the same shit it had for over a year with no problems. I thanked them, shook my head in disbelief, then decided to wait a few days to see if my hunch about it being in their equipment would work? Sure enough two days later with this same computer that the techs told me was missing certain files/drivers their service returned to normal. So much for cable tech support |banghead|

They all suck Surfn. 3 days of phone calls, a tech coming to my house and it all ends up being the modem. To me, that would have been my first guess :)