question on deleting ccbill accounts
 

was wondering if there is an easy way to delete out of business accounts from my ccbill affiliate admin, i have all ccbill accounts under one master account and there are a ton of old sponsors that have gone out of business and i need to delete those some how.

Hello, All you need to do is contact our client support department with a list of accounts that you no longer want linked and we can remove them from your affiliate admin stats.

clientsupport@ccbill.com
800-510-2859

-Paul

I have never found a way to do that. I had heard they are changing up the affiliate program (rumour???) maybe that will be an option. I've got a boat load that need to be purged.

edit: Paul and I must have been typing at the same time. Good to know.
ccbill. ;)|waves|

Good to know, I have a bunch of programs in my account that went out of business. Time to get rid of them.

I thought you were just extremely fast :D

You may want to include your username for securities sake and we can take care of it very quickly for you.

Paul - is there an option to move them to a different area, along the lines of the webmaster can have a list of active & inactive accounts?

Mine is a mess with all the dead or un-promoted programs, but I'd hate to delete them from my account in case they came back to life or I needed to look at some old stats (not to mention programs that moved to NATS, which are "dead" as far as promoting them, but still active due to old members/rebills)

Hey Greenie, Technically we cannot 'delete' affiliate accounts, we can deactivate them but that's not what I'm talking about here. I'm simply talking about unmerging or unlinking them so you don't seem in your stats when you login to the affiliate admin.

So they will still be active and you will be able to login to them separately but you just won't see them when you login to the main account.

Would it be a big pain in the ass if I asked CCBill to merge all my "dead" accounts into another master account?

Well yes, but that is what we're here for :D

Hit me up, I'd be happy to help. paulk@ccbill.com icq 248165940

Paul CCBill sent out a request for new features a few months back. This had to be one of the biggest on the list. From owning a ccbill account and being an affilate thing can get dirty on both sides. On a management side you can't even delete subaccounts, you can only wait for them to become inactive. Affilate problems have been said already. I take it ccbill like most web software is running off a DB. What's the issue with not being able to delete anything. I have called my rep as told my client support and 90% of the time he can get some special things done. But why can't this be done. I'm sure 100% of your active clients would like this. Is it a IRS thing? Cause that's the only reason I can think of why your company would not create a delete option like this.

I cannot tell you the specifics but it is mainly for history and tracking purposes. I can understand your frustration but in the case of subaccounts, often they can be used for future domains and in the case of affiliate accounts they can be unlinked so you no longer have to see them when you login.

I completely understand what you are saying but unfortunately, for the time being, we are just unable to delete certain things.

That's good to know, a long time ago I called about that, and was told it was not possible.

Hey Paul, hypothetically....If I requested some to be "unlinked" so I didn't see them anymore, can I request them to be "linked" again at a later date without signing up to those programs again?

Can I do that back and forth daily if I'm bored? ;)

Sure you could, daily might get a little suspicious though lol.

I know this thread is 4 years old, but I'm wondering if this is still the only way to delete accounts from the affiliate admin?

This is indeed the only way to remove affiliate accounts using our legacy affiliate system.

Paul, I have a different question: Is it possible to merge 3 affiliate master accounts into 1?

Sure, we can do that. You just have to choose which one you would like for your main and provide us with the main ID's, we will do the rest for you.

Awesome :-) Thank your very much. I already got in touch with your contract department and they are working on my request. Very quick and professional.

Happy New Year to you and all CCBill people. Soon I am going to start a new Latina paysite and CCBill will be my first choice :-)

Thank you! Happy to New Year to you as well!