Payoneer is fucked up
 

I get a notice today that my Payoneer account will be closed in two weeks unless funds are loaded into it.

I only have one sponsor that pays via Payoneer and is the only reason that I signed up with Payoneer since they don't offer check payment either.

So not wanting my Payoneer account closed I tried to load $50 from my business debit card but now that is declined since Payoneer doesn't allow one to load funds yourself.

I read a similar thread over at the zoo. Responses from Payoneer support were comical.

It looks to me like Payoneer is trying to flunk out of porn, and that's damn difficult to do. |banghead|

Welcome to the club

I cut up my Payoneer atm card few days ago. I feel much better now.

In that chat you posted they suggest you load some funds into your account. How the hell are you supposed to load funds into your account when they won't let you load funds into your own account?

That's why I cut out everything that is associated with their service and changed type of payment to checks. It's quite stupid how they not response to our simple questions and demands. Not to praise the other service P.....but boy I'm glad they are more hmm ... normal.

Cleo: The notice you received is likely due to an inactive account. Accounts are not completely shut down, but simply disabled until you receive a payment from your partner/affiliate program.

There's no need to load the account personally, and we aren't trying to force you to load funds. The payment method will still remain active, and you can continue receiving partner and affiliate payments. As soon as you receive one, simply let us know and we'll re-enable the account.

Just to add: Payoneer doesn't charge you an annual fee, we charge a monthly fee. We choose to do this because cardholders may go a month without any payments, and in those cases we don't charge for that month (whereas with an annual fee you are charged regardless). We believe it's more fair to the cardholder that way.

Regardless of whether a card is loaded in a given month, however, Payoneer is charged for every active card. If an account is inactive for an extended period of time (normally 6 months to a year), it is disabled until a future payments is received. Once the payment is received, the account holder can simply contact us to re-enable the account.


@pc: which questions/demands are you referring to? I'd be more than happy to assist if you have any questions.

What a giant pain in the balls. My guess is that affiliates will most often not know when they have received a payment on their inactive account. Payoneer SHOULD recognize the activity themselves, reactivate the card, then send an email to the account holder. I often get checks for sales that I didn't realize had occurred.

This is the opinion of bystander. I haven't signed up for any of the new pay methods since the death of Epass. Check please!

Actually, we send e-mail notifications once a payment is received to your Payoneer account, even for accounts that have been disabled due to inactivity.

Once again, accounts are only disabled due to inactivity if they receive no payments at all over quite a long period of time. The card itself is prepaid, so even if the account was not disabled you wouldn't be able to use it until funds are loaded.

Once a payment is received, we notify you via e-mail and all you need to do is contact us and we will re-enable the account.

We can be reached via telephone, live chat or e-mail (free of charge).