Quote:
Originally posted by RWF
Quote "1) Euh...we don't charge chargeback fees anymore (since Nov 2003) and NEVER charged them to resellers."
Oh yeah? What a bunch of bullshit buddy!
As an affiliate of several smaller Verotel websites, here's an email I got from Verotel on June 26th. 2004
"Dear Valued Customer,
Your account has been suspended from payment processing through Verotel due to a recent negative invoice.
An examination of your invoices will show the details leading to your negative payment, and these are usually caused by high levels of chargebacks and/or credits.
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Hey RWF,
I'm really not interested in getting into a lengthy back and forth with you but I do feel it necessary to add some truth to the matter because the conclusions you've apparently drawn just aren't true. And for all intents and purposes I'm not writing this to get YOU to understand, but for other webmasters to see there is always TWO sides to every story.
Case in point: I don't dispute the fact that you received an email nor whether you were suspended for a negative invoice, which MAY have been a result of chargebacks. However, as stated in my previous message Verotel has NEVER charged resellers a "chargeback fee".
What CAN happen is that the referral sales that you were PAID for were eventually charged back by the end user. In an upside down world you would get to keep that money. On the contrary, if we pay you commission on a referral and then the end user charges the transaction back you then OWE us the money we paid you. Wouldn't it be great if you were able to use your own credit card, rack up referral sales, get paid commissions, call your bank, do a chargeback AND here's the best of it all, KEEP the money you were PAID in commissions. Heck, let's all get rich!
Secondly, there is a difference between Verotel and TicketsClub. I will assume in regards to the transfer of domain you innocently meant to say TicketsClub because Verotel PRO merchants are not required to transfer their domains. Nevertheless, the way RWF tells it, it is again, only half true.
In order to provide smaller webmasters the ability to still do 3rd party processing without having to pay Visa/MC registration fees (anywhere from $750 - $1500 depending on who you choose to process with) Verotel provides what is called TicketsClub. However, in order to provide transparency as to who is the responsible party for the TRANSACTION, the WHOIS information should DISPLAY the company name of the registered merchant; in this case TicketsClub. The transfer that RWF mentioned is in fact an "ESCROW" account in which TicketsClub is the registrar of the domain. PLEASE NOTE: There is a difference between a registRAR and a registRANT; the domain owner/holder is the registRANT and TicketsClub (just like networksolutions, godaddy, Katz, etc) are considered registRARs. The registRAR doesn't own domains!