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Thats what I would do, Jan. I've lost and regained my elite account there a couple of times, Nelvac is sometimes a lttle slow to respond, I would just politely keep asking my question once every two weeks.
You might want to keep it private, but may I ask what you are asking him about? I might be able to give you some ideas, based on my past experiences.
Wicked, Fonz is right, I meant GG&J's hard drive crash in august.
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