They were having a lot of server problems and then they moved away from the RackShack and all has been good since, no more database resets.
I have a list of hand submits that I hand submit to. Then I duplicate the gallery and use RS to hit all the smaller places. Only takes me about 10 minutes total and brings me another 20k in traffic per day.
Strange thing is that some places that would often not list me seem to list me when using the RS. The only thing I can think of is the random way recips get mixed.