I have not a clue what you are talking about, but here is the email!
I noticed that most of your images on your site you added show as broken images and the banner in our toplist shows as a broken image until I turn off my firewall. Are your images behind any kind of protection directory on your server? This happened with someone else because they had some kind of anti-picture theft feature turned on in their site and prevented a lot of people from being able to see the images. Long story short, you might want to look into this and perhaps move your banner to a different location but also look into why your jpg pictures show as broken? Generally, even if a viewer has a firewall and Ad blockers on (which does this to some gif banners), it should not affect jpg pictures.
Thanks.
Nina