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m3server · 2005-04-09, 07:57 PM

Re: March outages.

I personally wanted to make sure everything was isolated, for sure, before jumping the gun with an uncertain reply.

We had some lightening strikes that took out half the city and fried a switch of ours.

After the backup switch install, everything was fine until a new problem that was introduced with the new switch was found. But, this wasn't obvious, since each switch has a redundant link, it was a very frustrating task to track it down. So, a simple reboot of the switches was accomplished to restore service. Once service was restored, there was no sign of this intermittent problem.

Long story short, we tracked down the switch causing the problem and removed the redundant fiber link causing the conflict until we could resolve the problem. We have resolved the problem and the network is back to normal.

I do apologize for the lack of communication and will post to this site in the event something happens in the future.

After 9 years in the adult hosting business, we dropped the ball on communications this time. I assure you improvements to our processes have been made and better communication will be brought to the table when it happens as soon as humanly possible.

Please email me with any direct concerns.

As for rumors of us going out of business, far from the truth. We are debt free, own our network, servers, racks, building, etc...

Also, please spam me with graphic bids. We need some graphic design work done.

2005-04-09, 07:57 PM	#75
m3server Internet! Is that thing still around? Join Date: Apr 2005 Posts: 1	A long over due reply. Re: March outages. I personally wanted to make sure everything was isolated, for sure, before jumping the gun with an uncertain reply. We had some lightening strikes that took out half the city and fried a switch of ours. After the backup switch install, everything was fine until a new problem that was introduced with the new switch was found. But, this wasn't obvious, since each switch has a redundant link, it was a very frustrating task to track it down. So, a simple reboot of the switches was accomplished to restore service. Once service was restored, there was no sign of this intermittent problem. Long story short, we tracked down the switch causing the problem and removed the redundant fiber link causing the conflict until we could resolve the problem. We have resolved the problem and the network is back to normal. I do apologize for the lack of communication and will post to this site in the event something happens in the future. After 9 years in the adult hosting business, we dropped the ball on communications this time. I assure you improvements to our processes have been made and better communication will be brought to the table when it happens as soon as humanly possible. Please email me with any direct concerns. As for rumors of us going out of business, far from the truth. We are debt free, own our network, servers, racks, building, etc... Also, please spam me with graphic bids. We need some graphic design work done.