Stu do you have a spare machine you can use to get on the net? That's what I done until I got things fixed up. Hope your guy sorts things tomorrow for you
I think that as you have removed the cws feature already that forum may not be much help at the moment, if you are still stuck after your guy turns up I'll post the tools needed here, and if it's OK with the Green Guy I can relay your info to the other place if you post it here. Not sure if the PM feature here allows for lengthy messages?