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Originally Posted by RBC
Before banishing RBC to the untouchables, please allow for some facts to be presented. My partner and I bought the URL RockBottomContent.com from Isis Enterprises in October of 2004. All we bought was the URL and the content. We did not acquire any of the debt, nor producer contracts, nor customer contracts nor members lists. We don't sell bulk CD's nor unrestricted licenses.
With the new 2257 regs, we are suddenly getting hundreds of webmasters requesting docs for models that they bought from the previous owner. Even our attorney Becker & Poliakoff re-iterated that the responsibiity to supply and support all the customers prior to October 2004 falls on Isis Enterprise and not us. We are trying out best to provide 2257 docs to everyone as best as we can. We are not trying to screw anyone or take advantage of the situation.
Here is our dilemma, we have had to bring on extra staff to deal with all the requests. We are trying to get the new site launched, shoot new content and market the business. To offset some of our costs, we thought if someone spends close to what they originally purchased, they would get the new content plus all the 2257 docs for their original content. A win win situation. What we have since discovered is that bulk CD's were sold of most of the old content. So then we figured we would charge a $5 administration fee per model to offset our expenses so as not to take a loss.
We don't think we are being unreasonable. We are just trying to make the best of a bad situation. We are not some large corporation, we are a small business owner like most of you. We are certainly not trying to burn our bridges before they are built and with the new 2257 regulations everyone is scrambling with a sense of panic.
All I ask from former customers of Rock Bottom Content is to at the very least provide the information we request so we can expeditiously provide what you need.
Are we being so unreasonable?
I would like to hear some feedback without the bashing.
DB Stuart
RockBottomContent.com
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Okay, I can understand that. There was a point where I owned nearly ever set on RBC. Now, can you tell me something. If I pay this fee am I getting an un altered ID or is it blacked out? If it is un altered, frankly I will pay it just to make my headache easier because I own so much RBC content.