View Single Post
Old 2005-06-09, 05:41 AM   #60
RBC
Aw, Dad, you've done a lot of great things, but you're a very old man, and old people are useless
 
Join Date: Jun 2005
Posts: 25
Send a message via Yahoo to RBC
Damage Control Central

I only asked my attorney to contribute so as to put to rest the legal issue.

The business issue is an entirely other matter as a few of you pointed out.

I do agree, we absolutely do need to provide what we have at a reasonable fee or some other form of compensation such as affiliate promotion, or other creative ways of compensating. We just haven't explored them yet since this is all uncharted territory only a few days old.

The initial idea of compensation was based on a customer who purchased approx. 5-10 models under $50, since the content was so cheap. We thought if you buy new additional content, none of which the same you previously bought and spend close to what you originally paid, we will throw in the additional unblocked IDs with the new purchase. This was before we discovered Mat sold bulk CD's. We just thought there would be plenty of additional content to chose from making this a reasonable way to obtain all the info. amadman was the first to email me about the bulk CD's, thus his discontent and wanting some feedback here.

I agree with what a few of members have said here, that we need to have a reasonable flat fee for the bulk CD's. I just have no idea how many CD's were sold and what was on those CD's. As more customers come forward I should be able to tell how many CD's were sold and if they are the same. It could be 5, 50 or 500 I don't know. It could be as little as $5 for the CD at this point but I can't say for certain.

As far as the name RockBottomContent and keeping it, Toby is correct that there is some name recognition and familiarity associated with it built by Mat and Isis. That was part of our business plan from the outset. As far as it being our responsibility to customers of Isis and karma, I just don't buy it. We could have easily opened up shop under a different name and brand ourselves from scratch or taken the content and develop our own affiliate program and/or keep all the content in house as we develop other sites and content. If that was the case, who's responsibility is it to supply the 2257 in question?

We didn't realize this would be what it is. Being what it is we do want to do the right thing but not get buried in the process. Good will is important and the positive ideas of compensation Danger Dave mentioned are all good and we encourage options, that's what makes webmaster forums invaluable.
The only issue is the details of compensation and how many customers we are dealing with here. At this point its too soon to tell.

Again I encourage anyone who has purchased content from Mat to contact us or visit the website. I will be setting up a web page to help better serve this issue.
RBC is offline   Reply With Quote