|
I had an issue like this with a programmer. He stated he had a ton of exp. But when it came time for him to log on my box and work with the sql he was not able to even thou I assigned him the permissions. Then he was constantly asking me for the mysql access and I was freaking as I don't run that. Anyway we had a few more issues and he had a time frame. This is how i handled it.
1) after the time frame was not met I let him know he failed the project but was willing to work with him a little longer. No more then 24 hours
2) after the 24 hours I removed all his access from the box
3) I informed him the project was over and he was not being paid due to his not completing it
4) he complained about access issues and I informed him and proved to him he had all the access he needed and i no longer had faith in his skills as his questions for access pertained to nothing we were working on
5) I blocked him from any messenger list i had as he was constantly trying to get me to remove the bad review from the site i got him from.
6) I moved on to an english speaking person whom i could call and talk with over the phone during normal business hours, talking to india at 4am was just a total drag. having messenger sounds blast to wake you up for any project issues sucks.
I would just tell her she did not meet the deadline and you are sorry but that was the requirement and she accepted the job under those conditions. Explain you are running a business and her not having a connection or back up connection and doing business online is unprofessional to the point where it messed up your business. Explain to her you will keep her on that list no one has, to contact back bad workers. Jugg..
|