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C'mon, we're not talking about a huge multi-site sponsor program. Bill isn't the first and certainly won't be the last to learn it as he goes. I've sent email to more that a few single site sponsors pointing out some very basic things that were amiss with their program.
Bill came here asking for advice, to find out what was the right thing to do and instead he's been chastised for not already knowing. As long as he gets it right in the end, that's really the only thing that's important.
Just my 2¢ worth
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