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My friends CC expired so they could not renew his domain automatically. Needless to say it expires. He logs on to their website and his domain is no longer there to manually renew. Freaked out he calls them up and the customer service guy explains that he will have to pay an $85 fee to reactivate his account and get his domain back. Currently the domain is in the "redemption period". Godaddy will not let him renew it for their standard fee and are insisting on the full $85.
I've never had problems with them but after my friend's fiasco I'm not sorry that I'm moving my domains over to The Planet for $2.00 less.
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