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Old 2006-01-16, 05:23 PM   #74
Far-L
Are you sure this is the Sci-Fi Convention? It's full of nerds!
 
Join Date: Aug 2003
Posts: 265
Quote:
Originally Posted by frankthetank
Contests are a nice idea. But first of all I prefer sponsors with clear stats (earned and already paid amount), mebers area access for building galleries and freesites and quick support. I hate it if there are no or bullshit replies from sponsor reps. Of course I donīt want to discuss the weather forecast with the support, but real problems should get an answer.
So far we are getting good feedback on the stats but there is always room for improvement... We will be adding a bunch of content this week though. We don't have 24/7 support but we do have good people and have not had any complaints on that level so far. We have always been very proactive about customer experience - be it end users or webmasters - so that is one area where I am confident we are on point.
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