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Wow this is amazingly complicated to coordinate with all the service providers.
Bellsouth showed up this morning to put in the line that will carry my backup ADSL. Phone guy wanted to just disconnect the existing line and use it for the new line. I had to tell him to leave the old line alone and to put in the new line as a second line. Seemed easy enough since I have a six line box outside my house and was only using one line. He seemed very surprised that I would take care of moving the two wires to the new line and that I had cleaned up all the wires in the box outside my home yesterday. Probably didn't help that he had woken me up and I was in a nightgown with big bed hair just looking all wrong.
Called Earthlink to have my ADSL service moved to the new number. Should have never mentioned Vonage to them because it confused them and they started going on about how they can't move DSL to a Vonage line. Finally explained that the new line was from Bellsouth and it was the old line that was getting moved to Vonage. Earthlink said it would take about a week to move the DSL. It was like pulling teeth to get Earthlink's Order ID number from them that Vonage wanted.
Just sent an email to Vonage with Earthlink's ID number. Can't wait to see what the next issue will be in moving my phone number to Vonage…
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