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Originally Posted by Jim
One of 2 things has to happen with more and more people using spamarrest and other such services.
First let me start by saying that I think anyone that uses spamarrest or any other 3rd party spam service is doing a great disservice to this business. My hopes are that not many surfers ever find any of these services but, I suspect it is only a matter of time.
As far as webmasters using it, it's not so bad. Except if you need to email someone at a cc processor and expect a reply. Which brings me to 1 of 2 things having to happen.
Either all paysites and cc processors have to hire someone to authorize themselves or, paysites have to educate the surfer about using any of these services.
As far as I know, and I could be wrong but...right now, very, very few processors authorize themselves when a spamarrest comes in. So, what happens when a surfer uses spamarrest and expects a password or just has a question from a processor or expects a reply to the paysite's owner? CHARGEBACKS!!!
With these services becoming more and more prevalent, we need to start acting on the problem.
Many webmasters here use spamarrest. And, either Greenguy or myself have to authorize our emails. Even when they sign up to the board, their confirmation goes through spamarrest and we have to authorize. Not to mention the newsletter.
Spam is bad but chargebacks caused by these services are worse for us. With our email addresses all over this board, Greenguy and I get as much spam as anyone in the business. Neither of us use any service. It's just too easy to hit delete.
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I can't stand spam arrest. I don't really know what is going on behind the scences with those services, but I always just assumed that they were probably selling your addresses to spammers...hell, the "confirmation" email you get is just a spam for their service.
And yeah, a lot of mail (including ePassporte) is blocked by the large cable providers mailservers. Why add another layer?
You are right Jim, a few quick words about spam arrest on the join forms would probably work wonders on the CBs.
Good idea.