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juggernaut · 2006-09-12, 06:39 AM

I hear good things and bad things about the company. One thing I do notice that seems to be across the board is everyone who is with them tends to say "we had a problem or problems 1 time or another and they fixed it" "Great customer service" etc. In this busniess you can't afford to have problems. I don't even talk to the customer service reps at my company. I don't know who they are cause there is never a problem. When I do contact them it's to change something I want changed and that always takes place with in 5 mins. I can't help but think I did not have good service from webair. I think it more of a lower standard hosting company. IE you get what you pay for and really can't complain after that. How can you really complain to someone you are giving $10 a month to?

2006-09-12, 06:39 AM	#25
juggernaut Registered User Join Date: Apr 2005 Location: Central Jersey! If I was rich and powerful I would dress as my avatar does. Posts: 1,448	I hear good things and bad things about the company. One thing I do notice that seems to be across the board is everyone who is with them tends to say "we had a problem or problems 1 time or another and they fixed it" "Great customer service" etc. In this busniess you can't afford to have problems. I don't even talk to the customer service reps at my company. I don't know who they are cause there is never a problem. When I do contact them it's to change something I want changed and that always takes place with in 5 mins. I can't help but think I did not have good service from webair. I think it more of a lower standard hosting company. IE you get what you pay for and really can't complain after that. How can you really complain to someone you are giving $10 a month to?