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Where I live I had to give them the heave-ho. They buy up lots of other networks and smaller companies and never, ever upgrade any existing wiring or hardware on the acquisitions. My connection would drop out for a few seconds, several times an hour, booting me out of chats, screwing up my FTP work, etc. Despite all their efforts they never were able to troubleshoot or fix it - then a systems admin/network tech friend of mine eplained that in my part of the city, that's just how it is with Comcast, and he had other clients in my area with the same problems.
Bigger ain't better in their case, I tell ya.
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