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Hi everyone.
John from NATS here.
To address Greenie's points first.
1) the way in which NATS client display stats to their affiliates is up to them. I agree some programs do it in ways that I never would but everyone has different ideas. As long as the programs are showing the correct data and not misleading or lying their affiliates we have no problem with how they show it.
2) The Juggcash problem is a problem with our integration of Paycom's lower subscription price offer on cancel. This is a known problem and we should have it fixed soon. You're right, its a bad problem to have and we should have a fix to it in a few days.
I'm sorry you feel our updates "fucking useless" but we try to release updates to the software on a regular basis rather than one huge release over a longer period of time.
We are ALWAYS open to feedback from our clients as well as their affiliates. We value it and do our best to make sure everyone enjoys their experience with our software. You (and anyone) are always welcome to contact us with questions or to offer suggestions or feedback whether it is positive or negative.
It just seems some people don't wish to do that. They would rather curse, scream, complain, and insult on message boards than be constructive and work with us to improve their experience. I know you've been in this industry a long time and I'm sure you have the experience to offer valuable input. I would hope that you could work with us rather than just get on a soap box and throw insults and "fuck this" "fuck that" type complaints.
DangerDave, the same thing applies to you. Perhaps you would have better results contacting us and telling us what you dislike rather than posting that "Everyone hates NATS!" or that "its a gimmick/toy" every few months.
To the contrary, most affiliates I speak with like and enjoy the program. It is very difficult to please everyone all of the time but we try our best. It is up to the unhappy people to put forth some effort and contact us (we are VERY reachable) to offer some suggestions and explain their problems rather than take the angle of posting a thread here or on another board screaming about issues that they have never tried to contact us about.
On a lighter note (thanks to feedback from affiliates) we are developing a standard NATS affiliate template set which will be included as a skin in all NATS programs. This will both provide NATS clients a very clean and well put together stats template to start with (or use forever) and a way for affiliates to get a familiar view of their stats that will not be confusing to them. Due to the amount of flexibility and options NATS offers this can be quite difficult but we are working on it. When its done I'm sure it won't be 100% perfect but feedback from people will help us get it there a lot faster than just saying "it sucks" because you're frustrated by something.
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