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while we're on the topic.. i know im not the person you guys are talking about, but i've ahd some probs with redirects in the past - 404 ( moved hosting and sites left behind, etc)
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I've had the same problems before with hosting. Had to go and change my fairly aggressive 404's on all of my domains to a blank page, explaining the error and telling the surfer to use their back button.
Everybody has problems but it's what you do when you have a problem that affects how everyone interprets your intentions.