Quote:
Originally Posted by jonnydoe
Hey Greenie...Do those numbers include rebills from trials?...
|
The numbers I post in my CCBill Stats as far as rebills are the number of those signups that rebilled at least once divided by the total number of initial signups.
You can do this in CCBill's admin, but you have to count them by hand, as their "Rebill" totals take into account every rebill (so 1 member that rebills 5 times is counted as 5) So click on the "trial" and/or "recurring", where you can see each member & how many times they rebilled - just count the number of members that have at least 1 rebill & then divide that number by the total from the "trial" & "recurring" & you have the % that have rebilled at least once.
You have to do this with all time number, because if you've been signed up for a program for 2 years & you run totals for the last 12 months, people that signed up during the 1st year that are still rebilling are included in the totals.
As far as I can tell, you can not do this in NATS or MPA or any of the other custom admins
So for those, your sorta fucked for getting real numbers (meaning, 5 members that rebill once look the same as 4 members that cancel before the trail is over and 1 member that rebills 5 times)
I am full of useless info
