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Originally Posted by dino
It's all worked out in the end. After three hours of going back and forth with MMarko, he mentions that all the chargebacks were from one person. We confirmed this. Unfortunately, as a single person charging back six times is even rarer than a 24% chargeback ratio, we did not check this before disabling MMarko's account. The procedure in the future will be changed accordingly to make sure this does not happen again. In the end, the only pain felt was just a little prick.
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OK, I'm glad that you did this.
I'm glad that Netpond helped a lot.
My apologize for calling you thieves will come after I receive my payment.
thanks.