Greenguy's Board - View Single Post - The cell-phone carrier con job

ArtWilliams · 2008-03-20, 11:37 PM

[For our US and other friends --->] In Canada, we usually have less competition than the US. That means poor customer service and higher prices. Cell phones are a good example. We have just three main carriers -- Bell, Telus and Rogers. Most other competitors just lease their services from the other three so, you can see, that is just about the long and short of it.

I'm with Rogers too. They have the worst website of any large corporation that I have ever seen. I am not over stating this fact. It is often too busy to get on. If you can get on it then it is all up sells. You usually can't find what you want and if you can then you have to call a sales rep to effect any change [unless you're adding services of course]. The only thing stopping me from changing to another company is that I don't believe that they'll be any better.

I feel your pain.

---art

2008-03-20, 11:37 PM	#4
ArtWilliams You can now put whatever you want in this space :) Join Date: Sep 2004 Location: Toronto, Canada Posts: 6,244	[For our US and other friends --->] In Canada, we usually have less competition than the US. That means poor customer service and higher prices. Cell phones are a good example. We have just three main carriers -- Bell, Telus and Rogers. Most other competitors just lease their services from the other three so, you can see, that is just about the long and short of it. I'm with Rogers too. They have the worst website of any large corporation that I have ever seen. I am not over stating this fact. It is often too busy to get on. If you can get on it then it is all up sells. You usually can't find what you want and if you can then you have to call a sales rep to effect any change [unless you're adding services of course]. The only thing stopping me from changing to another company is that I don't believe that they'll be any better. I feel your pain. ---art Last edited by ArtWilliams; 2008-03-20 at 11:40 PM..