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I'm with a small local bank - and love their service - everyone in the bank knows me - either for tipis or for porn.
My dad always told me that a personal relationship with your banker is one of the most important business practices that you can develop. It's paid off many times. I'll never forget the time I overdrew my account by $40,000 (all I'll say is it had to do with a woman) - and my bank called me and covered all the checks. They did it because they know me as a person - not just an account number.
I've used credit unions for personal accounts most of my adult life but few are setup to handle business accounts.
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