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Nick - I keep reading how you're always around & that you should have been contacted, but the fact is that YOUR PEOPLE fucked up on this. LusciousDelight contacted YOUR PEOPLE and they blew him off. You really need to educate YOUR PEOPLE so that problems like this do not happen again.
Not everyone knows who to contact with every program. But regardless of who is contacted with a program, the help/response should be the same.
So please, stop saying that if you were contacted it'd been solved. Your company was contacted & it was not solved until it was brought to the boards & I know LusciousDelight did that as a last resort.
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