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this was posted at the zoo not long ago - that reply sorta makes me believe we may get our money
Dear Cardholder,
Thank you for your email regarding your Visa prepaid card. After a short further delay of approximately one week or less you will be provided with information on how to obtain your card balances and access to your card funds.
We will email you with further information regarding this matter and you can always review the SKNANB.com website for further updates as they are released. In addition, we will shortly advise of a dedicated telephone number for support.
Thank you for your patience and continued patronage.
SKNANB Card Support
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