Quote:
Originally Posted by RedCherry
Have you written, or called them on the phone, asked the reasons behind this? I make more money with NV, but I also have CyberAge sites for years now, and I've never heard of a webmaster being just dumped. I'd give them a call and ask their reasons behind it.
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I emailed them for a few weeks (no response) and questioned them on the own avs forum. After nearly a month they eventually told me they had downsized from 100 to 30 employee's, and were in the process of weeding out inactive webmasters.
I still had half a dozen big avs sites with them, admittedly only making the occasional sale, but still pulling in an easy $150 a month to just have them sitting there. I know that's not exactly a fortune but to some of us, its money that we cant afford to lose. Sales everywhere have continued to fall this year and any sudden loss in revenue is another nail in the coffin to my ailing finances.
There was no need for them to dump me without any word or warning, a simple email would have sufficed and allowed me to make a strategic withdrawal. And I don't think its fair that they get to keep all the rebilling money that they will continue to make from my existing customers. Fair enough the rebills will start to tail off but based on past rebilling patterns they stand to make somewhere between $500 to $800 over the next 12 months from my rebills. I'm a poor webmaster, I could really do with that money
Here is a quote from their email to me, the sentence that really bugs me ...
"Both accounts have been closed. The rebills in the accounts will go into our reserve account to help cover costs with overall chargebacks."
I suppose I should be thankful that they have told me what they are going to do with my money!