OK, re-upload the following version of test.shtml and leave it up:
Code:
<html><head><title>Test</title>
</head>
<body>
<!--#include virtual="cgi/readblog.cgi"-->
</body></html>
Check that it still does NOT work then send them the following message:
Quote:
You say that SSI is switched on for fetishfiends.com, so please look at "test.shtml" on that domain. I have the same SSI call on several of my own domains and have added it to two of my client's sites as well, on all of these it works fine. The only difference is that, as per your instructions, "cgi-bin/readblog.cgi" has been changed to "cgi/readblog.cgi". I have tested the script readblog.cgi, and this works fine on your server - however the SSI call refuses to run it. I have asked you if there are any other unusual pathways or rules on your server and the only one you tell me is your unique name for the CGI-BIN, for which I have changed the route in the SSI call. Now as far as I can see it there are only three possible reasons that "test.shtml" is not executing the SSI call. These are:
1. You do not have SSI activated for this domain.
2. There is a fault in your server's software.
3. There is a fault on your server.
So I am assuming you are mistaken when you repeatedly say that SSI is active for that domain, and once again ask you to "switch on" SSI. However if I am wrong and SSI really is switched on, please can I ask you to either fix the fault in your server or move fetishfiends.com to a working server.
Thank you in advance for your help in this matter.
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