Ok here's the latest,
TOTALNIC are not answering and today thier phone is diverted to a lawyer that does not even know them.
Here is the parent company details
http://www.cynosure.com.au/isp/capital
I've called but they did not answer despite claiming to be there till 7.00 PM
So I faxed and e-mailed them. and the fax answered this time
Lets hope you get some answers,or at least an unlocked domain .
Regards.
Wicked1