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webguy,
I have been dwindling down my members the past year, not really promoting and only slightly updating 1 site because I had a feeling about this. At this moment I am turning all tour pages into a cross selling page. Members area are still up but those will be pulled as soon as tour pages are finished. I would suggest you do the same or start your own program. Since you have a good percentage of member emails you can contact them once your program is in place.
This is no defense for Rich and his BS but the stats issue started up just after Zombaio billing company had issue and I know that for sure ( a board member use to work there) told me that was the billing company. So initially there might have been a true issue but a year later, I doubt it.
It truly is a shame because I liked NV, member retention was fantastic.
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