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urb · 2004-04-30, 04:17 AM

British Telecom are outsourcing to India and are getting a lot of customer complaints.

Dell Computers have also had problems with customer satisfaction since they outsourced there too.
http://news.com.com/2100-1001_3-5182611.html

2004-04-30, 04:17 AM	#12
urb All the way from Room 101 Join Date: Aug 2003 Posts: 3,557	British Telecom are outsourcing to India and are getting a lot of customer complaints. Dell Computers have also had problems with customer satisfaction since they outsourced there too. http://news.com.com/2100-1001_3-5182611.html __________________