Quote:
Originally posted by GeorgeTH
And why is JMB (again) not answering my email?
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From what I understand, they don't answer tech support e-mails. Here's a quote from their website:
"Getting Tech Support For Your Software
If you need any assistance with this software, you must use the resources in the JMB Software owners lounge. This is the only way to contact the tech support department. Use the following URL, and the login information you selected when you purchased the software:
http://www.jmbsoft.com/owners/
Important Tech Support Notes:
If you edit the scripts in any way other than described above, you will no longer be eligible for technical support. We absolutely cannot provide support for edited copies of our software.
The only way we provide support for our commercial scripts is through the owners lounge. We do it this way to make sure we are providing support only to those who have paid for the scripts and deserve it. If you post a message at the Freeware Help Board it will be deleted - you must post on the Owners Lounge board. Also, sending a plain e-mail to us will be ignored, you must use the tech support request form in the Owners Lounge.
These methods also help to ensure that we are not wasting our time providing support for illegal copies of our software, and will result in faster responses to legitimate owners questions.
Thank You, and enjoy your new software!"