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I know what you mean, Jim.
THe dilemma for me is that I need it in order to conduct business. I'd be stuck, especially at the moment, if I couldn't stay in instant contact with certain people.
On the other hand, like you say, people who just want a chat can stop you working. I hate offending people or seeming rude, but I can't really enjoy the conversation because all the while I'm watching the clock.
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