Quote:
Originally Posted by Useless Warrior
I just wanted to make sure that CCBill hasn't fallen apart like much of the rest of the industry during my extended hiatus.
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They still pay like clockwork. But, as you've experienced, support has declined considerably. You rarely get someone that knows WTF they're doing.
I had an issue with a CCBill sponsors payments not getting included in my merged payouts. I went though about a half dozen different peeps before one finally figured out that the sponsor was using a cascade with Epoch as the primary, so his CCBill sales were nearly nil and there were no funds in his account to pay affiliates. Once I made the sponsor aware he fixed the problem, but it was far more difficult getting to the bottom of the problem than it should have been.