Another good software similar to the one Cleo is using is "QuickPhrase". You can configure it for using CTRL+any keys. A good idea is to configure keys like: CTRL+E: email - CTRL+U: url - CTRL+D: description and so on.
I'm using version 1.70 which is licensed freeware. I just checked their site and now there's only a pay version available, but maybe you can find the old free version somewhere around the net. It already has all the features you need.
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