|
Sorry Ruth but your company has got to be the worst there is.
Seriously, it took me how long to get my credit card approved so I could add funds instantly? I'll tell you how long, about 2 weeks. So that is lol in itself.
Now I added $400 to my account Sunday, didn't go in right away even though it is suppose to be "instant" and I thought well it is Sunday so maybe. Then by Tuesday morning I create a ticket to ask what the problem is. I get a response they are looking into it. A full day later I finally say what is taking so long? It is suppose to be instant!!!! And I now get a response:
"Your situation is still being investigated. We assure you that as soon as an answer is available we will provide it for you, in a reply posted to this ticket.
Please do not hesitate to contact us should you need additional information. "
I love the "Please do not hesitate to contact us should you need additional information"... INFORMATION? Yes I need information! what the fuck is taking so long? I've used my credit card before to load funds! I have plenty of money in the account ! What the fuck is the hold up!! Add the funds already, Jesus H Christ!
I just cannot fathom the incompetence of this company.
|