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Old 2006-01-30, 07:27 PM   #1
juggernaut
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Join Date: Apr 2005
Location: Central Jersey! If I was rich and powerful I would dress as my avatar does.
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At little thing about those Non-refund plane tickets

Well I found out tonight after arguing for 2 hours with a phone rep. I bought my wife a plane ticket on 12-20-05 so she can go home. I give it to her for Christmas. All is cool, I'm the BMOC for a couple of months. She is to leave on the 1st. I call the airlines today to confirm she is booked. I have had issues in the past with international flights so it's like my little relax call. The guy tells me on the phone they have no record of her on the flight. I have a recipt etc. He tells me, I'm booked for the flight. I say NO! WRONG!!!! She should be on the flight. Things go bad from there. No yelling for the first 20 minutes, but then I could not take the non-english speaking person trying to explain how I'm out $630.00, plus $275.00 for the cancelation fee and I have to pay $725.00 if I want to book this close to take off time. Jugg now hits the roof, top is blown off and the neighbors hear everything.
I finnally get to the 3rd person and I'm on two phones with Luftansa and We Fly Home.com. They all tell me I'm shit out of luck.
Well I get to reading the site, and looked over their terms of service.

Heres what it says
"Person to whom refund will be made:
10.1.2.
If a Ticket has been paid for by a person other than the passenger named in the Ticket, and the Ticket indicates that there is a restriction on refund, we shall make a refund only to the person who paid for the Ticket, or to that person's order."

Now I get lucky, when I bought the ticket I was at my moms house and did not have my card on me. So my mom buys the ticket and I gave her the cash. When I pointed this out to the guy, and showed him the website along with letting him know my lawyer was next on the phone call list. It was funny how fast he decided to place a waver on the curent ticket and change the name.
Anyway the cool thing about this is, if you buy a family member a ticket and need to refund look over the TOS, you might be able to get your money back.
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