proBilling.com releases proChat:) online live support

Colin H · 2003-10-09, 07:35 PM

FOR IMMEDIATE RELEASE –

Calgary, Alberta. - proBilling.com releases proChat:) online live support for merchants and customers. – 2003-10-09

In keeping with being the most innovative payment processor on the web, proBilling.com is proud to announce the full release of its proChat live support system. ProChat is our solution to further expand our merchant and consumer support methods. Merchants will now have the ability to chat live with our proBilling Merchant Support Team instantly at the click of a button.

During the successful pilot, proChat:) has proven to be the most invaluable tool in assisting our support team to efficiently and instantly answer questions and enhance our merchant services.

Live, real time proChat:) is also available to all consumers through the proBilling help wizard to assist in subscription cancellations, membership access problems and transaction issues.

Following the example of companies like NBC, Proctor & Gamble, Intel and Boeing, proBilling is using real time live chat to lower support response times and continue to offer industry leading merchant support.

Currently live support representatives are available Monday to Friday 9-9 MST and Saturday and Sunday 10-6 MST.

For more information contact-

Sean Barrie
Marketing and Research
proBilling.com
sean@probilling.com

Colin H
Operations
proBilling.com
ColinH@proBilling.com

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2003-10-09, 07:35 PM	#1
Colin H Internet! Is that thing still around? Join Date: Oct 2003 Posts: 1	proBilling.com releases proChat:) online live support FOR IMMEDIATE RELEASE – Calgary, Alberta. - proBilling.com releases proChat:) online live support for merchants and customers. – 2003-10-09 In keeping with being the most innovative payment processor on the web, proBilling.com is proud to announce the full release of its proChat live support system. ProChat is our solution to further expand our merchant and consumer support methods. Merchants will now have the ability to chat live with our proBilling Merchant Support Team instantly at the click of a button. During the successful pilot, proChat:) has proven to be the most invaluable tool in assisting our support team to efficiently and instantly answer questions and enhance our merchant services. Live, real time proChat:) is also available to all consumers through the proBilling help wizard to assist in subscription cancellations, membership access problems and transaction issues. Following the example of companies like NBC, Proctor & Gamble, Intel and Boeing, proBilling is using real time live chat to lower support response times and continue to offer industry leading merchant support. Currently live support representatives are available Monday to Friday 9-9 MST and Saturday and Sunday 10-6 MST. For more information contact- Sean Barrie Marketing and Research proBilling.com sean@probilling.com Colin H Operations proBilling.com ColinH@proBilling.com ###