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Old 2005-03-22, 11:59 PM   #1
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Can anyone say "scrubbing"? (funny yet disurbing email)

This is a an email I go from someone that is dying to join one of our sites. Surfers are more savy than you think they are and this is a sad testimonial to the state of 3rd party billing:

From: Polo [mailto:*****69_99@yahoo.com]
Sent: Tuesday, March 22, 2005 8:36 PM
To: jayq2@comcast.net
Subject: I got a "Q" for you...


... do you know of any sites that accepts debit cards (by Mastercard or Visa) besides the Sales/Billing companies like Paynet.com and CCbill.com? I keep getting declined by these bastards and I have more than enough money on my card. It's not my issuing bank, because they told me that my card was working properly.
I even bought some books online and didn't have any trouble. These two companies are going to lose some serious business if they don't cut some slack to people who either don't want credit cards but is paying actual money (Like the checking account).

Let me know something.

-Marco
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Old 2005-03-23, 12:11 AM   #2
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Jay, I personally have had issues with payment processors because of a simple typo by my bank on a credit card account. The software scrib was set to accept no variances in name or address. Mine had a 2 letters transposed, and that was enough to block me out from being able to purchase a camera online.

I have long since cleared it up, but some things are just frustrating as hell.

Alex
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Old 2005-03-23, 12:18 AM   #3
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yeah the scrub seems to get worse and worse... if you don't use your exact info as your CC billing info you can get declined... I had trouble because I was using dr instead of spelling out drive trying to buy some clothes online once
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Old 2005-03-23, 01:19 AM   #4
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Yeah, I made a CC error on one form (I put in 11580 instead of my postal zip of 11582) and they refused it once and that's all they wrote. Had a hell of a time getting it to work again.
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Old 2005-03-23, 03:26 AM   #5
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I don't know if this belongs in another thread, but I can't use my ePassporte virtual Visa with CCBill at any merchant even though I've never had problems with the account and my balance is high enough.
Paycom, Epoch, iBill, etc. all will accept the same card number and info. How many sales are lost by not having alternate or cascade billing?
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Old 2005-03-23, 06:12 AM   #6
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Quote:
Originally Posted by Lunatic
I don't know if this belongs in another thread, but I can't use my ePassporte virtual Visa with CCBill at any merchant even though I've never had problems with the account and my balance is high enough.
Paycom, Epoch, iBill, etc. all will accept the same card number and info. How many sales are lost by not having alternate or cascade billing?
ePassporte is sorta Paycom/Epoch anyways. Me thinks there was some competitive blocking going on.
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Old 2005-03-23, 07:04 AM   #7
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i have used my epassporte virtual visa to buy video editing programs, and a few other thing, but it doesn't work for anything high-risk (which means adult).

if you can't use it for anything, maybe you should contact epoch.

Quote:
Originally Posted by Lunatic
I don't know if this belongs in another thread, but I can't use my ePassporte virtual Visa with CCBill at any merchant even though I've never had problems with the account and my balance is high enough.
Paycom, Epoch, iBill, etc. all will accept the same card number and info. How many sales are lost by not having alternate or cascade billing?
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Old 2005-03-23, 02:08 PM   #8
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Quote:
Originally Posted by Lunatic
I can't use my ePassporte virtual Visa with CCBill at any merchant even though I've never had problems with the account and my balance is high enough.
Paycom, Epoch, iBill, etc. all will accept the same card number and info.
CCBill does not accept ePassporte.
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Old 2005-03-23, 12:14 AM   #9
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That is fucked and scary.
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Old 2005-03-23, 04:16 AM   #10
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I've got a 4 line English address - the only way I can use my card online is the leave out the street, and therefore use an incorrect address.

Isn't it time that paysites started to accept payment methods like Money Bookers. (they don't allow chargebacks either).
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Old 2005-03-23, 06:38 AM   #11
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I tried joining a site with my visa cc the other week to check the members area out and I got re-directed to a page wanting me to make an epassporte account instead.
It said my region of the world is blocked from this type of transaction by the merchant, but it's ok if I get an epassporte.
I'm from Australia, guess we are a dodgy lot down here
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Old 2005-03-23, 06:48 AM   #12
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Quote:
Originally Posted by HarryMuff
I'm from Australia, guess we are a dodgy lot down here
You guys have credit cards down there on that big deserted island? I thought you were still on the barter system.
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Old 2005-03-23, 06:57 AM   #13
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well it was only last year when I walked into a gas station so off my face i tried to pay in ciggerettes.
i already made my hot dog so the guy was fucked
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Old 2005-03-23, 09:09 AM   #14
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my comapny card gets turned down all the time

sad
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Old 2005-03-23, 02:06 PM   #15
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Quote:
Originally Posted by xxxjay
Surfers are more savy than you think they are and this is a sad testimonial to the state of 3rd party billing:
IPSP's do not block debit cards. Without knowing the card number I have no way to know what happened in this guys case, but there are any number of reasons why he may be denied. The most likely reason is that he's had a previous chargeback history and has been blocked. If that is the case, you don't want the guy anyway.
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Old 2005-03-23, 06:10 PM   #16
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Hey - I have a legit question!

Rand - are debit cards with CC logos on them treated differently than normal CC's?
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Old 2005-03-23, 06:40 PM   #17
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Quote:
Originally Posted by Greenguy
Hey - I have a legit question!

Rand - are debit cards with CC logos on them treated differently than normal CC's?
That depends on the merchant.

If a card has a card-association logo on it, then it can be processed through interchange. And in most cases I would guess there is no difference in the processing of that transaction.

But, for example, here in LA we have this mega-shopping retail store called Costco that doesn't take MasterCard or Visa, only American Express. But, they do accept my Visa debit card. Go figure.
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Old 2005-03-23, 06:46 PM   #18
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I'm pretty sure the are treated differently GG. If you look at Ikobo (yes I know... bad example), but they accept Visa credit cards, but not check cards. Go figure!
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Old 2005-03-23, 06:53 PM   #19
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Originally Posted by koolkat
I'm pretty sure the are treated differently GG. If you look at Ikobo (yes I know... bad example), but they accept Visa credit cards, but not check cards. Go figure!
Again, it's up to the merchant.

Some may scrub differently based on the card type, if the processor has cutomized thier filtering based on past experience.

I don't think there is really a clear answer to this one.
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Old 2005-03-23, 07:13 PM   #20
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Does Epoch, as a merchant, treat them differently? (and I have no hidden agenda, so don't worry about anything - LOL)
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Old 2005-03-23, 08:11 PM   #21
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Quote:
Originally Posted by Greenguy
Does Epoch, as a merchant, treat them differently? (and I have no hidden agenda, so don't worry about anything - LOL)
If the card passes AVS check, BIN check, fraud filtering, and interchange, then the approval is processed no differently.
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Old 2005-03-23, 08:29 PM   #22
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Rand, is the situaton with CCBill not accepting Epassporte a strictly buisness situation, or is it an issue of competition? Would it help if people processing with CCBill put pressure on them to accept it?

Alex
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Old 2005-03-23, 08:47 PM   #23
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Quote:
Originally Posted by RawAlex
Rand, is the situaton with CCBill not accepting Epassporte a strictly buisness situation, or is it an issue of competition? Would it help if people processing with CCBill put pressure on them to accept it?
Alex
At one point I thought there was a tentative agreement for CCBill to start taking ePassporte but I'm not certain about that. All that they would need is to have an agreement in place with ePassporte and then all sites processed by CCBill could accept ePassporte also.
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Old 2005-03-23, 10:05 PM   #24
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Ok - in all honestly, I was just wondering why they asked if it was a credit or debit card at the local stores & whatnot
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Old 2005-03-24, 02:01 AM   #25
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Quote:
Originally Posted by Greenguy
Ok - in all honestly, I was just wondering why they asked if it was a credit or debit card at the local stores & whatnot
I've tried to use a credit card at some of the local fast food places and they say they don't take cc's just debit cards. Does it have something to do with the availability of the funds maybe? It seems like the opposite is true on the internet. Merchants prefer cc's to debit cards
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