Help me make my hosting company get my site back on the net for me!!!

[Yauhen]

Hey!!!

I'm looking for some unusual kind of a helping hand, so I'm not sure where to post this thread. Anyway, I decided to post it in 'Chit Chat', though I'd rather have posted it in 'Emergency' section, if they had one here.

I handle a review site (http://www.porn-review-site.com). On 3rd of January I wanted to check my stats, when i suddenly found out that the site is down and just doesn't show up on the net. No site, no emails, no site management pages, no ftp server - nothing works!

I definitely figured out that it was and is my hosting company's fault. So, I tried to contact them. I have my site hosted at skilledhost.com. First of all I submitted a support ticket on January the 3rd - no reply as yet. Then I tried to contact them a couple of times using all the support email addresses they specify in Contacts and Support section - no reply, whatsoever!!

The last thing I was going to try to do is contact them by phone! Well, I found no phone numbers on their website! They also offer live online chat support! I was hoping i could make use of that feature! But their live support banner-button always says that live support team is offline at the moment.

Does anybody know their (skilledhost.com) phone number? Does anybody else have the same problem. Does anybody else have their sites hosted on that company's servers.


Any help will be useful and valuable.


My site was already getting some good SE traffic and bringing some systematic sales. Now I'm totally perplexed! What should I do?

I will really appreciate it, if you give me at least any tips or suggestions on what to do!