Best And Worst Webmaster Support?

[Wazza]

I'm having some adventures with programs that are non responsive to wm emails and support tickets.

I'm wondering if these proggies are just bad at wm support or if they simply don't give a fuck about small affs such as myself.

I won't mention my list atm because, for at least one of them, I'm currently trying to extract money from them.

So, who in your experience has given you excellent wm support and who has given you terrible wm support?