I hate to bring an issue like this to any board over a very small amount of money but I am getting sick of programs like this. I joined them May of last year and didn't really push them much due to so many reasons. Their old system was set up to have CCBill as primary and Epoch/Paycom as secondary processors and I was told the payment would be made directly by CCBill and Epoch. I never paid that much attention to my stats as I really didn't send them much traffic until I got a check in mail from them early fall of last year (for the amount of $60 and some change) along with a apology note regarding late payment!! It was then when I realized Epoch payment goes through them (that's not what I was told) and they claimed they are a bit behind in payment. I received a second check for the amount of $90 a couple of months later and again there was a note to let me know that they are catching up! These two checks were Citi Bank checks withdrawn out of a US branch. Late February I received my third check in the amount of $62.60 but surprisingly this check was from HSBC International withdrawn out of a British branch which is very hard to cash due to not having routing number on the check, and the only way I could cash the check was paying $50 charge for collection!! I send these guys an email to notify them of my problem, but didn't hear anything back. I sent them another email on March 13th (this one was kinda rude email...lol) and again no reply. The total amount owed was $398.00 which they have paid $150 of it and pretty much ignored the rest. I am not sure if anyone else has encountered any problem like this or I am the only lucky webmaster. Sorry for the rant but I am SICK of programs like this (and now they have gone to NATS, maybe because they can fuck people a bit better!!)
As I said, it's not much money to bitch about but I am in a situation that every penny counts due to some health issues I have been facing. And also, I earned the damn money and I want it in my pocket
Sy