New CCBill Admin - Discuss

[JustRobert]

Thank You Cleo
I was still using https://affiliateadmin.ccbill.com/
Be forewarned, once you sign into the new admin you cannot sign into the old one.

Spoke with online help, here was initial answer:

Currently I have an account specialist looking at your program. There are reporting issues with WMS affiliate programs still, however it should not effect the checks. As soon as I have more information, I will let you know.

Received email from account specialist:

You contacted us concerning short checks for your affiliate program. This is due to the fact that the client has not made enough money to payout his affiliates the full amount. The reason for this is because when we had the initial reporting payout errors in December affiliates did not get paid. They are now paying those amounts which is cause them to be behind.