Support from sponsors - or lack thereof!

Toplessgoat · 2005-01-24, 10:11 AM

Quote:

Originally Posted by GeorgeTH

I'm getting quite often frustrated by the affiliate support from sponsors, and as far as this board goes I have aired that a few times already...

The last fortnight has been particularly bad - just 2 examples:

· on the 6th, and again on the 11th of January I sent 2 emails to silvercash pointing out mistakes in their stats. NO answer to this date! Then last week they had a thread on the other board (gfy) that they took on new staff, so I jumped in and mentioned it again with my account number, thinking somebody might follow it up - NO! In this case I have actually being credited some 3 or 4 sign-ups which are obviously not mine... I don't mind the extra few buck$, but it also shows that there's a serious flaw in their entire stat system, which can affect hundreds of webmasters...

· then on the 17th I wrote a long-ish email to Karup, in which I basically complained about lack of support. E.g. only by chance did I find out that they actually have hosted galleries - you think they would send a newsletter telling you about it? And I also need some more content if I want to continue advertising their sites... Status up to today: SILENCE!
The same day I sent a shorter message to MetArt regarding content, and - - - I had a positive reply the next morning!

Guess which site I will be advertising more?

I know I'm not one of the big guns, many probably make in a day more than me in a week, but then emails like that take me some time to write (as most here know: I'm not a native English speaker) - if I wouldn't waste time on correspondence like this who knows how much more productive I could be?

Since I'm at it: I'm still waiting on replies from important emails to MaxCash in 2000, PrimeCash in 2002, and TrafficCash in 2003...

Hi George, I'm with Silvercash. Please contact me, and I'll be happy to help you.

Hugo@silvercash.com
ICQ-160-628-220
AIM-toplessgoat

Phoenix · 2005-01-24, 10:25 AM

keeping on top of your clients is only one way to keep them happy. Id contact Hugo if you are looking for a response to your Silvercash questions. Often you mnight just be contacting the wrong people within a company.

Some are doers and some dont do squat.

If you need help with your account try contacting a few people within the company. CC them as you go from one to the other, they will fall over themselves to be the first to answer you. |clown|

Greenguy · 2005-01-25, 08:24 AM

Quote:

Originally Posted by Phoenix

If you need help with your account try contacting a few people within the company.

Yeah - like when I have a question about Adult Paymaster, I send 3 ICQ's off right away & watch Timbo, DJ & Phoenix scamble to reply to me 1st

Northeu · 2005-01-25, 01:58 PM

Cowboybucks is the affiliateprogram for the real Maxhardcore.com site. With tons of his real movies, chat forum and much more, the rebills should be great. I made 37 trial signups and only got 1 rebill. After I got the first around 10 signups and the one rebill ever, I received a check on 225 USD. This was april last year. In the letter they excused because they had problems in tracking rebills so the USD 225 was estimated so far and their problems would soon be over they promised. Since then I made around 27 trial signups more with still no rebills at all (which is very very strange) So far I have never seen a check except the first. They have replied to my mails several times, that the checks are soon ready. On jan 3rd this year they replied this:
"I thought we had taken care of this, but I have not gotten communication
back from the 'check cutter'.
I'll check with him and see where it is at."
Its the same reply I get everytime. I know other webmasters have had same problems with them.
I also asked them if they had some never content than the old content from 2003. This also seem to much to ask.
Its strange that Max Hardcore will let his affiliate"guys" behave like this.

About Karups, I don't understand why they haven't replied. Jeff has normally been very helpfull with content. They allowed me to access the membersarea and pic what I needed. Then again, it was 1½ year ago and things change. I got a bit pissed when they uploaded addes for their new site Karups amateurs in the Karups private collection membersarea. When they did that, I lost a lot of rebills.

BlueQuartz · 2005-01-26, 05:31 AM

Quote:

Originally Posted by Northeu

Cowboybucks is the affiliateprogram for the real Maxhardcore.com site. With tons of his real movies, chat forum and much more, the rebills should be great. I made 37 trial signups and only got 1 rebill. After I got the first around 10 signups and the one rebill ever, I received a check on 225 USD. This was april last year. In the letter they excused because they had problems in tracking rebills so the USD 225 was estimated so far and their problems would soon be over they promised. Since then I made around 27 trial signups more with still no rebills at all (which is very very strange) So far I have never seen a check except the first. They have replied to my mails several times, that the checks are soon ready. On jan 3rd this year they replied this:
"I thought we had taken care of this, but I have not gotten communication
back from the 'check cutter'.
I'll check with him and see where it is at."
Its the same reply I get everytime. I know other webmasters have had same problems with them.
I also asked them if they had some never content than the old content from 2003. This also seem to much to ask.
Its strange that Max Hardcore will let his affiliate"guys" behave like this.
.

seems hard to believe you would send 27 more trials to any sponsor after sending 10 and only getting one rebill

it kinda sounds like you are still sending traffic to them? eeeek

DeniseAWC · 2005-01-26, 10:35 AM

I've been looking for new hosted galleries for my TGP's recently and have had some great service from Steve at Spanking Dollars. Similar from Dan at Nasty Dollars too.

While we have a modest affiliate program ourselves, it's always an education to see how some of the bigger players treat their channel partners!

I'll be adding a new thread in the approp place about our current campaign but feel free to contact me for more info.

btw - I also understand that lightspeedcash are superb too!

CrazySy · 2005-01-24, 12:27 PM

Quote:

Originally Posted by Toplessgoat

Hi George, I'm with Silvercash. Please contact me, and I'll be happy to help you.

Hugo@silvercash.com
ICQ-160-628-220
AIM-toplessgoat

You guys need to read your own forum once in a blue moon.

2005-01-24, 10:25 AM	#2
Phoenix Trying is the first step towards failure Join Date: Jan 2004 Posts: 126	keeping on top of your clients is only one way to keep them happy. Id contact Hugo if you are looking for a response to your Silvercash questions. Often you mnight just be contacting the wrong people within a company. Some are doers and some dont do squat. If you need help with your account try contacting a few people within the company. CC them as you go from one to the other, they will fall over themselves to be the first to answer you. \|clown\| __________________ ICQ#163879276 www.liondollars.com

2005-01-25, 01:58 PM	#4
Northeu If something goes wrong at the plant, blame the guy who can't speak English Join Date: Dec 2003 Posts: 36	Cowboybucks/ Max Hardcore is absolutely worst Cowboybucks is the affiliateprogram for the real Maxhardcore.com site. With tons of his real movies, chat forum and much more, the rebills should be great. I made 37 trial signups and only got 1 rebill. After I got the first around 10 signups and the one rebill ever, I received a check on 225 USD. This was april last year. In the letter they excused because they had problems in tracking rebills so the USD 225 was estimated so far and their problems would soon be over they promised. Since then I made around 27 trial signups more with still no rebills at all (which is very very strange) So far I have never seen a check except the first. They have replied to my mails several times, that the checks are soon ready. On jan 3rd this year they replied this: "I thought we had taken care of this, but I have not gotten communication back from the 'check cutter'. I'll check with him and see where it is at." Its the same reply I get everytime. I know other webmasters have had same problems with them. I also asked them if they had some never content than the old content from 2003. This also seem to much to ask. Its strange that Max Hardcore will let his affiliate"guys" behave like this. About Karups, I don't understand why they haven't replied. Jeff has normally been very helpfull with content. They allowed me to access the membersarea and pic what I needed. Then again, it was 1½ year ago and things change. I got a bit pissed when they uploaded addes for their new site Karups amateurs in the Karups private collection membersarea. When they did that, I lost a lot of rebills.

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2005-01-26, 10:35 AM	#6
DeniseAWC A woman is like beer. They look good, they smell good, and you'd step over your own mother just to get one! Join Date: Jul 2004 Location: The Cotswolds, UK Posts: 55	I've been looking for new hosted galleries for my TGP's recently and have had some great service from Steve at Spanking Dollars. Similar from Dan at Nasty Dollars too. While we have a modest affiliate program ourselves, it's always an education to see how some of the bigger players treat their channel partners! I'll be adding a new thread in the approp place about our current campaign but feel free to contact me for more info. btw - I also understand that lightspeedcash are superb too!