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Old 2006-01-08, 01:32 AM   #1
natalie
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Ever regretted not doing something you knew you should have done! FFS. (see above)
Yes my new card has been sent, yes my old card is supposed to work until the end of the month. But it doesnt. It keeps saying I am entering the wrong pin (which I am not) I emailed epassporte yesterday about this but no reply yet and I am freaking because I absolutely need that money for bills and kids school stuff way before the end of the month.
I have no idea what could have happened.. they cancelled my old one? changed my pin. Happy fucking new year. Anyone else had this happen?
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Old 2006-01-08, 02:30 AM   #2
Keyser Soze
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Quote:
Originally Posted by natalie
Ever regretted not doing something you knew you should have done! FFS. (see above)
Yes my new card has been sent, yes my old card is supposed to work until the end of the month. But it doesnt. It keeps saying I am entering the wrong pin (which I am not) I emailed epassporte yesterday about this but no reply yet and I am freaking because I absolutely need that money for bills and kids school stuff way before the end of the month.
I have no idea what could have happened.. they cancelled my old one? changed my pin. Happy fucking new year. Anyone else had this happen?
Try changing your pin (it will be for the current active card no matter what the page says) then try the ATM again.
If it still doesn't work please email me.
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Last edited by Keyser Soze; 2006-01-08 at 02:32 AM..
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Old 2006-01-09, 09:53 PM   #3
natalie
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Quote:
Originally Posted by Keyser Soze
Try changing your pin (it will be for the current active card no matter what the page says) then try the ATM again.
If it still doesn't work please email me.
Thank you Micheal. It worked! Saved my ass too. I never noticed that you could change your pin on the site. I can see why you say no matter what the page says lol, its confusing. I hope Epassporte is paying you well as you are a credit to them. My support email never got answered btw.
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Old 2006-01-09, 09:58 PM   #4
Keyser Soze
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Quote:
Originally Posted by natalie
Thank you Micheal. It worked! Saved my ass too. I never noticed that you could change your pin on the site. I can see why you say no matter what the page says lol, its confusing. I hope Epassporte is paying you well as you are a credit to them. My support email never got answered btw.
I am happy it works for you
Yeah there seems to be a little bug in the system when a new card is added but the techs are working on it.
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